Each year, Every major OTA (sites like Expedia, Booking.com and Agoda) pocket MILLIONS from unclaimed funds left behind on "Virtual Credit Cards" linked to any OTA prepaid reservations.
Whether it's a result from canceled bookings or early departures, revenue can easily be overlooked, even by the best hotel operators ... Fear not, our team of seasoned auditors is dedicated to understanding the complicated world of OTA Extranet Portals on your behalf. With their specialized training, Our team meticulously audit EVERY OTA reservation at your property four times annually, ensuring every single penny of revenue is collected for your portfolio.
We Require ZERO on-property involvement. A Hotel's sole "Onboarding Step" is setting up OTA Extranet Portal access for SOARR 1 time. Our Onboarding Coordinator can walk you through the process. (est: 5 min)
Once access is granted, our team of auditors begin reviewing EACH OTA prepaid reservation at your hotel from the past year (by hand), followed up with quarterly audits on a continuous basis.
Our Audit Team provides a comprehensive report detailing where EVERY cent originated from... Giving full transparency to your team, with zero effort
Client Satisfaction Rating
... Our Hotel Partners LOVE US!
Average Amount Recovered Within 1st Year of Audits.
... Effortlessly Boost Revenue
Accuracy Rating on ALL Audits
... SOARR has developed a "Multi-Tier Auditing Process" to ensure we collect EVERY penny owed to our hotel partners.
That's Right, We NEVER charge for any Setup Fees.
It's A "No-Lose" Situation
ABSOLUTLEY NOT - SOARR's OTA Revenue Recovery Audits are completed by a team of highly-skilled auditors, working around-the-clock to complete your portfolio's audit with 100% accuracy, as quickly as possible. Everything from disputing refunds on non-refundable reservations, re-activating virtual credit cards and double-checking the math of EACH reservation, is handled internally by our team.
This allows our hotel partners to remain compliant with any Terms and Conditions set forth by an OTA preventing an "Outside Software" from being directly integrated with an OTA's Extranet Poral.
SOARR partners with any branded or independent properties AROUND THE WORLD. If a hotel is listed on Expedia, Booking.com or Priceline/Agoda and receives Virtual Credit Cards (VCC's) for prepaid reservations, chances are, we can assist them recover missing revenue they are unaware of, and deliver funds back to their P&L's
Our Executive Team Loves networking with the hoteliers and hospitality professionals at events worldwide