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Discover how a midscale extended-stay hotel in SoCal recovered

thousands in missed OTA revenue.

$7,055.40

TOTAL REVENUE RECOVERED
FROM BASELINE AUDIT

Case Study #1 Hotel was experiencing invisible revenue gaps tied to long-term OTA bookings—driven by a high volume of extended-stay reservations, frequent ADR fluctuations, and commission discrepancies related to loyalty bookings and OTA contract terms. These issues made it difficult to pinpoint where revenue was leaking. SOARR stepped in to perform a Baseline Audit with a focus on OTA transparency. Through a detailed review of the property’s OTA commission structures and rate parity, we identified multiple instances of overcharged commissions. We then worked directly with the hotel team to secure refunds and credits, helping recover revenue that would have otherwise gone unnoticed.

Hotel Room

112
ROOMS

California Bus

SOUTHERN CALIFORNIA

Cleaning Hotel Room

$103
OTA ADR

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